Left something important at Zinc Wine Bar & Bistro last night. Didn’t even realize I’d left it there (but luckily it had my name on it). Today I got a call on my cell phone from one of the owners. He’d looked on his database and discovered my name because I had made dinner reservations on Zinc’s website a few months ago. He called my cell phone and told me to come on over whenever. Remarkable customer service, customer tracking and just general awesomeness.
Moral of the story: always make your dinner reservations online.